Medical Assistant - Live Online (Internship Sold Separately) with Exam Voucher

193 Hours / Access Length: Schedule Varies / Delivery: Live Online, Instructor Led
Retail Price: $3,280.00

Course Overview:

93 Hours Synchronous Learning / 100 Hours Online Learning

Course Offerings

Feb. 16 – June 1, 2021
June 29 – Oct. 12, 2021

7 pm – 10 pm EST
6 pm – 9 pm CST
4 pm – 7 pm PST

Tuesdays & Thursdays

Tuition Includes:
Exam Voucher

This program prepares students to be professional medical assistants dedicated to patient care management. Graduates are equipped to assist physicians with examinations and treatments, take medical histories, perform diagnostic tests, expose X-ray films, sterilize instruments and supplies, assist with minor surgery and administer medications. The program goal is to prepare competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains. 

Recommended Prerequisites:  High School Graduate or GED holder.

Course Exam: Students will take the Medical Assistant Certification (CCMA) national certification from the National Healthcareer Association (NHA).

Topics Covered:

  1. List the duties commonly performed by medical assistants
  2. Discuss the medical assistant’s responsibility as a positive role model
  3. Describe six strategies for effectively dealing with difficult people
  4. Describe the two components of HIPAA Public Law 104-191
  5. Describe the medical assistant’s role in patient education
  6. Discuss office compliance with the Americans with Disabilities Act
  7. Create an appointment matrix for a practice
  8. Describe the functions of written communications in the ambulatory care setting
  9. Discuss the appropriate procedure and documentation for release of a medical record or information contained in the medical record.
  10. Describe how a claim travels through the medical office
  11. Explain the importance of timely billing and collections in the physician’s office
  12. Identify the role of the medical assistant in infection control
  13. Describe the purpose and the key components of the patient interview
  14. List normal values for temperature, pulse, respiration, blood pressure, and pulse oximetry
  15. List and describe six examination techniques commonly used by the physician
  16. List the three steps used to translate medical terms
  17. Describe the role of the medical assistant when assisting with minor surgical procedures describe the medical assistant’s role in assisting with a tissue biopsy
  18. Assist with examinations and procedures
  19. Describe the role of the medical assistant in various medical specialty settings
  20. Understand government regulation of drugs
  21. Discuss the importance of bioemergency preparedness for the medical office



  1. The Profession of Medical Assisting
  2. Professionalism & Health Care Yesterday and Today
  3. Therapeutic Communication & Legal Considerations
  4. HIPAA and a Patient's Rights & Bioethics
  5. Patient Education & The Office Environment & Telephone Techniques
  6. Appointment Scheduling & Written Office Communications and Mail & Medical Records Management
  7. Office Management & Medical Coding and Insurance & Billing and Collections
  8. Accounting and Banking & Infection Control and Medical and Surgical Asepsis & The Patient Interview
  9. Vital Signs & Physical Examination
  10. Medical Terminology & Assisting with Minor Surgery
  11. Dermatology & Neurology
  12. Basic Electrophysiology & Cardiovascular and Lymphatics
  13. Anatomy and Physiology & Sinus Mechanisms & Atrial Rhythms
  14. Midterm Review
  15. Midterm
  16. Junctional Rhythms & Ventricular Rhythms & Atrioventricular Blocks
  17. Pacemaker Rhythms & Introduction to the 12-Lead ECG
  18. Pulmonary & Endocrinology
  19. Intro to Clinical Lab & Phlebotomy
  20. The Clinical Laboratory & Venipuncture Equipment & Routine Venipuncture
  21. Special Blood Collection & Dermal Puncture
  22. Arterial Blood Collection & Hematology and Coagulation Procedures
  23. Point-of-Care Testing & Clinical Chemistry and Serological Procedures & Urinalysis
  24. Microbiology & Introduction to Pharmacology
  25. Dosage Calculation and Medication Administration & Gastroenterology
  26. Urology & Obstetrics and Gynecology
  27. Pediatrics & Geriatrics
  28. Orthopedics & Ophthalmology and Otolaryngology
  29. Nutrition & Bioemergency Response and Preparedness
  30. Office Emergencies & Radiology
  31. Final Exam Review & National Exam Review
  32. Final Exam


Instructional Strategies:

  • Self-Directed Study
  • Skills Demonstration
  • Clinical Labs
  • Online Activities

Methods of Evaluation:

  • Quizzes & Exams
  • Skills Demonstration
  • Learner-Centered Activities

Instructor Biography:

Coming soon!

Grading System:

Student must pass all quizzes, exams, and national exam (if applicable) at a passing rate to be eligible for a Certificate of  Training Completion. If an internship is included in your course you will be required to complete the internship prior to receiving a Certificate of Training Completion.


Students are expected to arrive on time and participate in course discussions. Successful completion of the course of study recommends 100% attendance. If during the course period the student’s attendance level drops below 80%, they will be encouraged and given the opportunity to attend the next scheduled class for the course they enrolled in. Should materials change, student is responsible for all additional cost.

Payment Plan Policy:

Students may withdraw from the program for any reason up to 1 week prior to the start of program. In this case, the student’s payment plan agreement shall be rescinded. If the payment plan has begun a non-refundable administrative fee of $25.00 will be assessed and remaining funds will be returned to payer in check form by mail. 

Refund Policy: 

There can be no refund for the course, once the first class has been concluded; or if any course material, including the eBook, is accessed. If extenuating circumstances exist, case by case situations will be reviewed by ProTrain. If a refund is issued, the refunded amount (- a $25 processing fee) will be dependent upon books being returned in excellent condition (i.e. no writing, missing pages; ripped or damage to pages and/or binding).

Re-Admission Policy:

Any student who has dropped out of the program, or has been suspended from the program for nonattendance may be readmitted within one year by completing a personal interview with the director of education and paying any applicable fees at the time of readmission. Students who were terminated due to conduct issues are not eligible to be readmitted.

Policy on Student Conduct:

Appropriate Conduct: All students are expected to conduct themselves in an orderly and professional manner. Any student not conducting themselves in an orderly and professional manner, which includes use of drugs and alcohol during school hours, dishonesty, disrupting classes, use of profanity, excessive tardiness, insubordination, violation of safety rules, improper usage of lab or classroom computers, or not abiding by the school rules will lead to either probation or dismissal from classes.

System Requirements:

System Requirements:

Internet Connectivity Requirements:
  • Cable and DSL internet connections are recommended for the best experience.
Hardware Requirements:
  • CPU: 1 GHz or higher
  • RAM: 2 GB or higher
  • Resolution: 1280 x 720 or higher
  • Speakers / Headphones
  • Microphone (Webinar / Live Online sessions)
Operating System Requirements:
  • Microsoft Windows 7 or 10 (Home, Pro)
  • Mac OSX 10 or higher.
  • Latest Chrome OS
  • Latest Linux Distributions

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Web Browser Requirements:
  • Latest Google Chrome is recommended for the best experience.
  • Latest Mozilla FireFox
  • Latest Microsoft Edge
  • Latest Apple Safari
Basic Software Requirements (These are recommendations of software to use):
  • Office suite software (Microsoft Office, OpenOffice, or LibreOffice)
  • PDF reader program (Adobe Reader, FoxIt)
  • Courses may require other software that is denoted in the above course outline.

** The course outlines displayed on this website are subject to change at any time without prior notice. **